Why does a business need a social media presence?

Social media is a big part of practically everyone's daily life, especially in this day and age. Most people use social media and now is the time to use it to help your business.
Social media increases your visibility to potential consumers and customers who may not know who you are or what your business does.
You can use social media to show what you and your company stand for and show that you are trustworthy and approachable.
Having social media accounts in addition to a website gives you much more freedom.

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How does it work?

A support network

Social media is constantly developing new methods of communicating with and engaging people. Yes, we all do it anyway, but with social media we can create an effective support network where customers can message you and get the help they need much faster.

Compatibility

Your business will thrive when you can design and build social media marketing strategies with low maintenance costs.
Adding a link to your website in your posts and ads is a great way to distribute your website material.

Statistics

If you have a business account on social media sites, you can access statistics that provide additional information about your customers, such as demographics and how they interact with your accounts.

Competitors

Do you know what your competitors are doing?

Every business has competitors and your customers know exactly who your rivals are. Stay one step ahead of them. For example, you can learn about their consumer complaints, which will help you improve your business and brand.

First of all, you need to find out who your competitors really are. They are companies just as big as yours. Are they in the exact same industry as you? How are they good: Quality, price or service? If the company is very good in all three aspects, it is not possible to manage it profitably in today's business landscape.

The market leaders are not your direct competitors because they are probably too big. You also have to keep an eye on the market leaders, but you shouldn't compare yourself to them, because the amount of resources is completely different and you may not have the same opportunities to realize your vision.

How to start?

We listed a number of reasons why social media is critical to your business's consumer loyalty, engagement and growth. You don't have to use all platforms at once, you can add them gradually one at a time.
It's easiest to look at social media accounts as business cards.
Handling social media can be difficult at times, so hiring someone to help you with these responsibilities can be a relief.
Did you know that managing a company's social media accounts can take up to 20 hours a week?